• Regularly wiping your jewellery with a soft, lint-free cloth can help remove oils and residue, preserving its natural gleam and maintain its brilliance. Please see our polishing cloth here. 
• Avoid abrasive cleaners or any harsh chemicals. 
• For a deeper clean, a mild solution of warm water and detergent-free dish soap will make your jewellery sparkle—just make sure to dry it thoroughly afterward. 
• Please note: 18k solid gold is softer and may scratch more easily than 9k or 14k gold. 9k solid gold contains more alloy metals and should be kept away from harsh chemicals to help maintain its appearance.

• Before storing, ensure that your jewellery is clean and dry. 
• Store in a cool, dry, dark place away from moisture, heat, direct sunlight and chemicals.
• Store separately from other metals.
• Solid gold is highly resistant to tarnishing. However, prolonged exposure to cosmetics like fake tan and moisturiser can affect its appearance over time.
• When not in use, keep your jewellery in a soft pouch or a lined jewellery box to prevent scratches and reduce exposure to air, which can cause tarnishing.

• Gently polish your piece with a soft jewellery cloth to restore its shine. When using a polishing cloth, be gentle to prevent wearing down the gold plating.
• Avoid jewellery cleaning solutions and harsh chemicals. 

• Store in a dry place, preferably in a jewellery box with an anti-tarnish tab. Give your jewellery an occasional polish to maintain its shine.
• To maintain the beauty and longevity of your gold vermeil pieces, we advise removing your jewellery before showering, swimming (in pools or the ocean), or exercising. Prolonged exposure to water and moisture can compromise the gold coating and cause tarnishing.
• We recommend avoiding long-term storage in the jewellery boxes your pieces arrive in.
• Perfumes, lotions, fake tan, and household chemicals can cause tarnishing or oxidation. We recommend putting your jewellery on last when getting ready.

• Gently wipe with a soft, dry cloth – After each wear, use a microfiber or jewellery polishing cloth to remove oils and residue. Avoid abrasive materials, as they can wear down the gold layer. 
• Limit water exposure. If needed, lightly dampen a cloth with lukewarm water and carefully wipe the jewellery, ensuring it's fully dry afterward. 
• Avoid silver polish and harsh cleaners which may strip away the gold plating. Instead, stick to dry polishing or mild cleaning when necessary. 
• If your jewellery starts to lose its shine, gently buff it with a clean cloth to restore its lustre without damaging the plating. 
• Rotate your pieces - Gold plating naturally wears over time, so consider alternating your jewellery to minimise excessive wear on any single piece. 

• Keep it dry: Store your jewellery in a dry, cool place away from humidity, as moisture can cause tarnishing of the sterling silver beneath the plating. 
• Use a soft pouch or lined jewellery box: Prevent scratches and friction by keeping each piece separate. Soft cloth pouches or anti-tarnish jewellery boxes work best. 
• Avoid exposure to chemicals: Perfumes, lotions, hairsprays, and household cleaning agents can accelerate the wear of gold plating. Always put jewellery on last when getting ready. 
• Remove before water exposure: Since sterling silver is prone to tarnishing and gold plating can fade with moisture, take off your jewellery before showering, swimming, or exercising. 

• Use Hagerty Clean followed by a gentle polish with a polishing cloth. Use the inside of the cloth to clean and the outside to polish.
• Avoid harsh jewellery cleaning solutions not specifically designed for silver.

• Regular cleaning and proper storage will help prevent tarnish. Avoid direct contact with hairspray, deodorant, body lotion, perfume and fake tan.
• We advise removing your jewellery before swimming, showering, or exercising, to maintain its beauty. Prolonged exposure to water and moisture can accelerate tarnishing.
• Keep it in a dry area, ideally in a jewellery box with an anti-tarnish tab. We recommend avoiding long-term storage in the jewellery boxes your pieces arrive in.

• Wipe your enamel jewellery with a soft, damp cloth after each use to remove dirt and oil. 
• Don't use abrasive cleaners, harsh chemicals (like bleach or chlorine), or ultrasonic cleaners, as these can damage the enamel. 
• Store enamel jewellery separately from other jewellery in a soft pouch or lined box to prevent scratches and chips. Enamel is durable but can chip or crack if dropped on a hard surface, so handle it with care. 
• Avoid wearing enamel jewellery in the shower or when swimming, and store it in a cool, dry place to prevent moisture damage. 
• Avoid prolonged exposure to direct sunlight, as it can cause the colours to fade. 

Freshwater pearls are delicate in nature and require special care to ensure they stay beautiful and last for years to come. Here are some tips on how to care for your pearl jewels.

Wearing Your Pearls

• Put on your pearls last and remove them first. This helps to minimise their contact with creams, oils, cosmetics, and hairspray, which can damage them over time.
• Do not wear your pearls in water. Exposure to water from swimming, showering, or washing dishes can damage the pearls' lustre and cause them to deteriorate.
• Pearls are also sensitive to body acids. Avoid wearing them during strenuous exercise or activities that cause excessive sweating.
• The best way to store pearls is in a soft, silky pouch or a jewellery box with separate compartments. This protects them from dust, sunlight, and other harmful elements.

Cleaning Your Pearls

• After wearing your pearls, wipe them with a soft cloth to remove any body oils or residue.
• Dry your pearls with a soft cloth and lay them flat on a towel to air dry. Avoid hanging them, as this can stretch the string and damage the pearls.
• Keep in mind that pearls should never be cleaned in an ultrasonic cleaner, as this can damage the delicate surface of the pearls.

Many of our pieces feature GH-SI natural and lab-grown diamonds. The GH represents the colour of the diamond, which is 'fine white' and at the high end of nearly colourless range. SI stands for 'Small Inclusions' and represents the clarity of the diamond. Each product description will specify whether the diamond is natural or lab-grown. You can read more here. 

Our made-to-order engagement rings are IGI certified, and are F in colour and VVS in clarity. You can read more about our available diamonds for made-to-order products here. 

We offer the Dr Diamond Cleaning Pen as a non-toxic, fragrance-free, and ammonia-free way of cleaning your diamonds.

To help preserve the condition of the slider and ensure lasting performance, we kindly recommend setting the slider to the preferred length while holding the ball slider firmly with one hand and then using the lobster clasp for daily wear and removal.

Please note, frequent repositioning of the slider may contribute to natural wear over time. This natural wear is not covered under our Warranty Policy.

How To Open Your Bangle

1. To open the bangle, unclip the safety clasps from both sides of the bangle. 
2. Hold the top button down firmly while pulling the two sides of the bangle apart. Please note, if enough pressure is applied to pull the bangle open without pushing the top button, the bangle will open but the locking mechanism will become damaged. 
3. To close, simply insert the tongue in the opening and secure the safety clasps.