Monday to Friday - 8am to 6pm

Saturday to Sunday - 8am to 2.30pm*

*During our seasonal period only.

Live chat

Our team of stylists and by charlotte jewellery experts are available to give you instant jewellery and styling advice via our Live Chat service.

Our Live Chat service will be closed during NSW public holiday dates listed here.

Phone

(02) 8030 7095

Email

customercare@bycharlotte.com.au

Wholesale

For All wholesale enquiries
wholesale@bycharlotte.com.au

Press

For All media and collaboration requests
fashion@tmcpr.com.au

Due to the high volume of enquires, you may experience a delayed response but we will do our best to respond to your email within 4 business days.

Sydney Foundation Boutique

43 William Street,
Paddington,
NSW 2021
Australia

Ph: (02) 8959 4900

Store hours

Monday to Wednesday - 10am to 5pm
Thursday - 10am to 6pm
Friday - 10am to 5pm
Saturday - 10am to 5pm
Sunday - 10:30am to 4pm

Shop 4077, Ground Floor

Robina Town Centre, Robina QLD 4226

Australia

Store Hours

Monday to Wednesday - 9am to 5:30pm

Thursday - 9am to 9:00pm

Friday to Saturday - 9am - 5:30pm

Sunday - 9am to 4pm

QVB G, 42/455 George St, Sydney NSW 2000

Ph: 0410 601 408

Store Hours

Monday to Wednesday - 9am – 6pm

Thursday - 9am to 9pm

Friday - 9am to 6pm

Saturday - 9am to 6pm

Sunday - 10am to 5pm

Level 5, Westfield Chatswood, 1 Anderson Street, Chatswood NSW 2067

Ph: 0410 601 452

Store Hours

Monday to Wednesday - 9:30am to 6pm

Thursday - 9:30am to 9pm

Friday - 9:30am to 6pm

Saturday - 9am to 6pm

Sunday - 10am to 6pm

Level 2, (opposite Lululemon)

Westfield Shopping Centre,

600 Kingsway, Miranda, NSW 2228

Australia

Ph: 0410 601 387

Store Hours

Monday to Wednesday 9:30am - 6pm

Thursday 9:30am - 9pm

Friday 9:30am - 6pm

Saturday - 9am - 6pm

Sunday - 10am - 6pm