Online Enquiries
Monday - Friday - 8am to 6pm
Monday, 7th October 2024 - Closed for NSW Public Holiday
Live chat
Our team of stylists and by charlotte jewellery experts are available to give you instant jewellery and styling advice via our Live Chat service.
Our Live Chat service will be closed during NSW public holiday dates listed here.
Phone
customercare@bycharlotte.com.au
Wholesale
For All wholesale enquiries
wholesale@bycharlotte.com.au
Press
For All media and collaboration requests
fashion@tmcpr.com.au
Due to the high volume of enquires, you may experience a delayed response but we will do our best to respond to your email within 4 business days.
Our Sydney Foundation Boutique
Sydney Foundation Boutique
43 William Street,
Paddington,
NSW 2021
Australia
Ph: (02) 8959 4900
Store hours
Monday to Wednesday - 10am to 5pm
Thursday - 10am to 6pm
Friday - 10am to 5pm
Saturday - 10am to 5pm
Sunday - 10:30am to 4pm
Our Robina Boutique
Shop 4077, Ground Floor
Robina Town Centre, Robina QLD 4226
Australia
Store Hours
Monday to Wednesday - 9am to 5:30pm
Thursday - 9am to 9:00pm
Friday to Saturday - 9am - 5:30pm
Sunday - 9am to 4pm
Our QVB Pop-Up
QVB G, 42/455 George St, Sydney NSW 2000
Store Hours
Monday to Wednesday - 9am – 6pm
Thursday - 9am to 9pm
Friday - 9am to 6pm
Saturday - 9am to 6pm
Sunday - 10am to 5pm
Our Chatswood Pop-Up
Level 5, Westfield Chatswood, 1 Anderson Street, Chatswood NSW 2067
Store Hours
Monday to Wednesday - 9:30am to 6pm
Thursday - 9:30am to 9pm
Friday - 9:30am to 6pm
Saturday - 9am to 6pm
Sunday - 10am to 6pm
Our Miranda Pop-Up
Level 2, (opposite Lululemon)
Westfield Shopping Centre,
600 Kingsway, Miranda, NSW 2228
Australia
Store Hours
Monday to Wednesday 9:30am - 6pm
Thursday 9:30am - 9pm
Friday 9:30am - 6pm
Saturday - 9am - 6pm
Sunday - 10am - 6pm