Contact
ONLINE CUSTOMER ENQUIRIES
*Please note that during sale and promotional periods, orders may take an additional 3-5 business days to arrive.
If you need further assistance, our team can be contacted via phone or email and are happy to help with any enquiries.
EMAIL
customercare@bycharlotte.com.au
LIVE CHAT
Our team of stylists and by charlotte jewellery experts are available to give you instant jewellery and styling advice via our Live Chat service.
Our Live Chat hours are:
Monday - Friday - 9am to 4pm
Our Live Chat service will be closed during NSW public holiday dates listed here.If you need further assistance, our team can be contacted via phone or email and are happy to help with any enquiries.
ONLINE CUSTOMER CARE NUMBER
Monday - Friday
9am to 4pm
Ph: (02) 8030 7095
CAREERS
careers@bycharlotte.com.auSYDNEY FLAGSHIP BOUTIQUE
STORE NUMBER
OPENING HOURS
Monday to Wednesday - 10am to 5pmThursday - 10am to 6pm
Friday - 10am to 5pm
Saturday - 10am to 5pm
Sunday - 10.30am to 4pm
HOLIDAY TRADING HOURS -DECEMBER
Monday 18th - 10am to 6pmTuesday 19th - 10am to 6pm
Wednesday 20th - 10am to 6pm
Thursday 21st - 9am to 7pm
Friday 22nd - 10am to 6pm
Saturday 23rd- 9am to 6pm
Sunday 24th - 9.30am to 4pm
Please note that we will be practicing health and safety measures in store to ensure the well-being of our staff and customers.
For more information, click here.
ADDRESS
By Charlotte43 William Street
Paddington, Sydney
NSW 2021
WHOLESALE
PRESS
For All media and collaboration requests, please email us at:
fashion@tmcpr.com.au
fashion@tmcpr.com.au
