Terms of Service


These terms and conditions shall apply in respect of all purchases from By Charlotte unless they are specifically varied in writing and signed by and on behalf of both By Charlotte and the purchaser of the Product (Purchaser). Unless otherwise set out in this Agreement, any reference to time shall be of the essence. If any provision of the contract or of these terms and conditions is held invalid or unenforceable for any reason or for any purpose, such invalidity or unenforceability shall not affect the remaining provisions if on deletion of the offending provision the remaining provisions of the contract can be given effect in line with the basic intention of the parties, and to this end any offending provision is declared to be severable. By Charlotte and the Purchaser agree that the proper law of the contract shall be that of the State of New South Wales, and the parties agree to submit to the non-exclusive jurisdiction of the Court of that State.


Grateful for you 20% off sale | Receive 20% off Storewide*

Terms & Conditions:

*Excludes gift cards, gift vouchers, and gift wrapping.
Discount is automatically applied at checkout.
Promotion is valid from Tuesday April 20th 9:30am - Wednesday April 21st 11:59pm (AEST) 2021.
Promotion is not valid in conjunction with any other offer.
No returns or refunds.


10% Off Your First Purchase*

Terms & Conditions: 

To redeem this offer, you must subscribe to the By Charlotte newsletter then enter the emailed promo code at checkout when placing your first order at bycharlotte.com.au.

Discount cannot be applied after order has been placed and confirmed. The offer will expire once you have placed your first online order and applies only to first time orders with no minimum spend. The offer is valid on full priced items only and excludes gift cards and sale items. The promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).

The offer is non-transferable, non-exchangeable and no cash alternative is offered. If you choose to refund or return your order, the offer will not be valid on your return or next purchase. By Charlotte reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

 Read our full Returns & Exchanges Policy here.



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Returns & Exchanges