Promotional Policies
UPTO 40% OFF SALE
- The Up To 40% Off* SALE is available instore and online, applicable to the product found at
- https://bycharlotte.com.au/collections/sale and is at all times subject to our terms and conditions.
- The promotion is for a limited time only and is subject to change.
- A limited selection of Sale product is available in by charlotte boutiques. Availability may vary between
- boutiques and online.
- Prices as marked.
- All products featured in the Sale are subject to availability.
- All Sale product purchases are final sale and are unable to be returned unless faulty.
- Offer cannot be extended outside the promotional period.
- Offer cannot be combined with other offers, promotions or codes and is not applicable to past orders.
- Due to high demand, we cannot guarantee stock availability during the offer period.
- Offers are not redeemable for cash and cannot be used to purchase gift cards.
- *Exclusions apply.
- During sale period, please allow for longer dispatch and delivery times.
SAME DAY SHIPPING PROMOTION
Terms and Conditions
This promotion is valid from 20th December to 24th December. Orders must be placed within this period to qualify for the offer.
Eligibility:
- The offer is available for orders over $300 (AUD) in a single transaction.
- Offer applies only to purchases made during the promotion period.
- Same day shipping is not available for locker or PO box locations.
- Promotion Details:
- Orders delivered within a 10km radius from our warehouse in Alexandria, NSW, will qualify for Free Same-Day Shipping.
- For orders delivered 11-50km from our warehouse in Alexandria, NSW, a $10 delivery fee applies.
- Same-day delivery is subject to orders being placed before 11am. Orders placed after the cut-off time will be delivered the following day.
- This offer is limited to locations within a 50km radius of our warehouse in Alexandria, NSW.
Exclusions:
- This promotion cannot be applied to prior purchases or combined with any other shipping offers.
- Orders under $300 do not qualify for free or discounted shipping under this promotion.
- Cannot be used in conjunction with welcome discount codes, birthday discount codes, or any other offers.
General Conditions:
- All deliveries are subject to weather, traffic conditions, and courier availability. While we strive for same-day delivery, delays may occur beyond our control.
- by charlotte reserves the right to amend, extend, or cancel this promotion at any time without prior notice.
- If for any reason, your driver is unable to successfully deliver the parcel or an address change is requested, any fees incurred will be at the expense of the customer.
- Shipments are fulfilled by Rendr with an authority to leave. By opting into this service, you understand this and will provide an address where your parcel can be safely delivered if for any reason you aren’t home at the time of delivery.
GIFT WITH PURCHASES OVER AU$350 - BLUSH TRAVEL JEWELLERY CASE
- The Travel Jewellery Case Gift with Purchase (GWP) is available at all by charlotte Boutiques and on bycharlotte.com, subject to availability while stocks last.
- This promotion begins on 3rd December 2024 and will run for a limited time only, while supplies last. Availability may vary across Boutiques depending on demand.
- Minimum $350 AUD spend in one transaction in order to be eligible to receive the gift with purchase.
- The gift with purchase is limited to one per customer.
- The offer is at all times subject to our terms and conditions.
- The promotion is valid only during the specified promotional period and cannot be extended. It is not applicable to prior purchases.
- This offer is non-redeemable for cash or other alternatives.
- If a purchase that qualified for the gift with purchase is returned, the gift with purchase item must also be returned in its original condition or its value will be deducted from the refund.
FREE GIFT WRAPPING WITH PURCHASES OVER AU$250
Enjoy our FREE Limited Edition Holiday Gift Wrapping with purchases of AU$250 or more! Available exclusively at all by charlotte boutiques and on bycharlotte.com, while stocks last.
Terms & Conditions:
- This offer begins on 3rd December 2024 and is available for a limited time only, subject to availability. Supplies may vary between boutiques based on demand.
- A minimum purchase of AU$250 in a single transaction is required to qualify for the gift wrapping offer.
- The GWP is limited to one per customer.
- This offer is valid only during the promotional period and cannot be applied to prior purchases.
- The promotion is not transferable, redeemable for cash, or exchangeable for other alternatives.
- The offer is subject to By Charlotte's standard terms and conditions.
A GIFT FOR YOU
- This offer is valid from Thursday 5th – Thursday 19th December 2024.
- Enter your unique code at checkout to receive $50 off your next order.
- A minimum spend of $250 applies to qualify for this discount.
- This offer is valid on full-priced items only and excludes: signature lotus styles, 14k gold styles, gift vouchers, gift cards, personalisation fee, complimentary products and sale items.
- The offer is available online at bycharlotte.com.au.
- The unique code cannot be applied retrospectively to orders made before the promotional period.
- This code cannot be redeemed for cash and cannot be used in conjunction with any other offers or discounts.
- by charlotte reserves the right to modify the terms and conditions at any time to comply with legal requirements or reflect changes to our services
10% OFF YOUR FIRST PURCHASE
- To redeem this offer, you must subscribe to the by charlotte newsletter. The promotional code will be emailed to you upon subscription and must be entered at checkout when placing your first order at bycharlotte.com.au.
- The discount applies exclusively to first-time orders with no minimum spend required.
- This code is valid for 14 days from the date of issue.
- The offer is valid on full-priced items only and excludes gift cards.
- The promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
- The offer is non-transferable, non-exchangeable, and cannot be redeemed for cash.
- The discount cannot be applied after the order has been placed and confirmed.
- If you choose to refund or return your order, the offer will not be valid on any subsequent purchase.
- By Charlotte reserves the right, at its sole discretion, to revoke, suspend, cancel, or amend the offer and these terms and conditions at any time and without notice.
By using the welcome code, you agree to these Terms and Conditions. For any further queries, please contact our customer care team.
15% OFF STUDENT DISCOUNT (IN STORE ONLY)
- To redeem this offer, you must be a student and verify your student status at checkout. Valid forms of ID include: A valid student ID card or wearing a school uniform .
- Offer valid instore at the by charlotte Sydney Flagship Boutique only.
- Discount cannot be applied after a purchase has been made and confirmed.
- Applies to all instore purchases when you show your ID, no minimum spend.
- The offer is valid on full priced items only and excludes gift cards and vouchers, gift wrapping and sale items and the In Bloom Collection here.
- The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
- The offer is non-transferable, non-exchangeable and no cash alternative is offered.
- by charlotte reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.
PINK FRIDAY UP TO 30% OFF*.
- Offer is valid from 7am AEST 22nd November 2024 for a limited time or until stocks last. Any orders placed outside of this period will not qualify for the sale discounts or promotions.
- Prices as marked.
- The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon.
- The offer is not redeemable for cash, cannot be redeemed against a prior purchase and cannot be exchanged for another product.
- Offer available instore and online at bycharlotte.com.au only.
- by charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services. Any changes will be effective immediately upon posting on bycharlotte.com.au.
*Exclusions apply.
During sale period please allow for longer dispatch and delivery times.
PINK FRIDAY SHOP & WIN
- This giveaway is exclusively for individuals who make a purchase during the Pink Friday promotional period.
- The giveaway will run from Thursday, 21st November to Monday, 2nd December at midnight AEDT.
- One lucky winner will receive a $2000 by charlotte gift card, redeemable online or at by charlotte boutiques only.
- The prize is as stated and cannot be exchanged for cash or alternative prizes.
- To enter, participants must make a purchase during the promotional period.
- By entering, participants consent to receive marketing communications from by charlotte.
- Participants' right to privacy is protected under the Privacy Act 1988. Personal information collected will be securely stored and used solely for this giveaway and future marketing campaigns.
- This giveaway is open to Australian residents aged 18 and over.
- Employees of by charlotte and their immediate families are not eligible to enter.
- The winner will be randomly selected from all eligible entries received during the competition period.
- The winner will be notified via the provided email and/or phone number.
- By participating, entrants agree to these terms and conditions.
PINK FRIDAY 40% OFF* KINDRED BIRTHSTONE RINGS 48 HOURS ONLY
- Offer is valid from 9am AEST Friday 29nd November 2024 for 48hours only or until stocks last. Any orders placed outside of this period will not qualify for the sale discounts or promotions.
- Prices as marked.
- The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon.
- The offer is not redeemable for cash, cannot be redeemed against a prior purchase and cannot be exchanged for another product.
- Offer available instore and online at https://bycharlotte.com.au/collections/birthstone-rings only.
- by charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services. Any changes will be effective immediately upon posting on bycharlotte.com.au.
During sale period please allow for longer dispatch and delivery times.
PINK FRIDAY 40% OFF* ZODIAC JEWELLERY 48 HOURS ONLY
- Offer is valid from 9am AEST Sunday 1st December 2024 for 48 hours only or until stocks last. Any orders placed outside of this period will not qualify for the sale discounts or promotions.
- Prices as marked.
- The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon.
- The offer is not redeemable for cash, cannot be redeemed against a prior purchase and cannot be exchanged for another product.
- Offer available instore and online at https://bycharlotte.com.au/collections/zodiac-jewellery only.
- by charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services. Any changes will be effective immediately upon posting on bycharlotte.com.au.
During sale period please allow for longer dispatch and delivery times.
CYBER MONDAY VAULT
- 'The Vault: Archive Sale' offer is valid from 1st December 2024 until 9am AEST 3rd December AEST. While stocks last.
- Prices as marked.
- Offer is valid for items only on this page https://bycharlotte.com.au/collections/upto-50-off-sale Online only.
- All products featured in the Cyber Monday Vault are subject to availability.
- All sale purchases are not eligible for return or exchange and the standard returns policy applies in the case that the item is deemed as faulty.
- Offer cannot be redeemed against a prior purchase or redeemed for cash and cannot be used in conjunction with any other offer (including the welcome 10% off offer).
- by charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services.
- During sale period please allow for longer dispatch and delivery
Need some help?
Our team of by charlotte jewellery experts can help to answer any questions or concerns.