Promotional Policies

END OF YEAR SALE

• The Up To 50% Off SALE is available instore and online, applicable to the product found at https://bycharlotte.com.au/collections/sale and is at all times subject to our terms and conditions.
• The promotion is for a limited time only and is subject to change.
• A limited selection of Sale product is available in by charlotte boutiques. Availability may vary between boutiques and online.
• Prices as marked.
• All products featured in the Sale are subject to availability.
• All Sale product purchases are final sale and are unable to be returned unless faulty.
• Offer cannot be extended outside the promotional period.
• Offer cannot be combined with other offers, promotions or codes and is not applicable to past orders.
• Due to high demand, we cannot guarantee stock availability during the offer period.
• Offers are not redeemable for cash and cannot be used to purchase gift cards.

During sale period, please allow for longer dispatch and delivery times.

END OF YEAR SALE: Take a further 20% off End of Year Sale

• The Take A Further 20% Off End of Year Sale promotion is available instore and online, applicable to selected marked products found at https://bycharlotte.com.au/collections/sale and is at all times subject to our terms and conditions.
• The promotion is for a limited time only and is subject to change.
• A limited selection of Sale product is available in by charlotte boutiques. Availability may vary between boutiques and online.
• Further 20% off discount is automatically applied at checkout.
• All products featured in the Sale are subject to availability.
• All Sale product purchases are final sale and are unable to be returned unless faulty.
• Offer cannot be extended outside the promotional period.
• Offer cannot be combined with other offers, promotions or codes and is not applicable to past orders.
• Due to high demand, we cannot guarantee stock availability during the offer period.
• Offers are not redeemable for cash and cannot be used to purchase gift cards.

During sale period, please allow for longer dispatch and delivery times.

10% OFF YOUR FIRST PURCHASE 

• To redeem this offer, you must subscribe to the by charlotte newsletter. The promotional code will be emailed to you upon subscription and must be entered at checkout when placing your first order at bycharlotte.com.au.
• The discount applies exclusively to first-time orders with no minimum spend required.
• This code is valid for 14 days from the date of issue.
• The offer is valid on full-priced items only and excludes gift cards.
• The promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
• The offer is non-transferable, non-exchangeable, and cannot be redeemed for cash.
• The discount cannot be applied after the order has been placed and confirmed.
• If you choose to refund or return your order, the offer will not be valid on any subsequent purchase.
• By Charlotte reserves the right, at its sole discretion, to revoke, suspend, cancel, or amend the offer and these terms and conditions at any time and without notice.

By using the welcome code, you agree to these Terms and Conditions. For any further queries, please contact our customer care team.

15% OFF STUDENT DISCOUNT (IN STORE ONLY)

• To redeem this offer, you must be a student and verify your student status at checkout. Valid forms of ID include: A valid student ID card or wearing a school uniform .
• Offer valid instore at by charlotte boutiques.
• Discount cannot be applied after a purchase has been made and confirmed.
• Applies to all instore purchases when you show your ID, no minimum spend.
• The offer is valid on full priced items only and excludes gift cards and vouchers, gift wrapping and sale items and the In Bloom Collection here.
• The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
• The offer is non-transferable, non-exchangeable and no cash alternative is offered.
• by charlotte reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.