Promotional Policies

UPTO 50% OFF SALE

• The Up To 50% Off* SALE is available online and instore, applicable to the products found at https://bycharlotte.com.au/collections/sale and is at all times subject to our terms and conditions.
• The promotion commences at 12am AEDT Thursday, 4 June, 2026. 
• Offer is available for a limited time only. The promoter reserves the right to vary or withdraw the promotion at any time.
• A limited selection of Sale products is available in By Charlotte boutiques. Availability may vary between boutiques and online.
• The promoter reserves the right to vary or withdraw the promotion at any time.
• Prices as marked.
• All products featured in the Sale are subject to availability.
• All Sale product purchases are final sale and are unable to be returned unless faulty.
• Offer cannot be extended outside the promotional period.
• Offer cannot be combined with other offers, promotions or codes and is not applicable to past orders.
• Due to high demand, we cannot guarantee stock availability during the offer period.
• Offers are not redeemable for cash and cannot be used to purchase gift cards.
• *Exclusions apply.
• During sale period, please allow for longer dispatch and delivery times.
  
  UPTO 50% OFF SALE - VIP EARLY ACCESS
• The Up To 50% Off* SALE is available online only, applicable to the products found at https://bycharlotte.com.au/collections/shop?tag=vip-sale and is at all times subject to our terms and conditions.
• The promotion commences at 6pm AEDT Wednesday 3 June, 2026 and ends at 11:59pm AEDT on Wednesday, 3 June 2026.  
• The promoter reserves the right to vary or withdraw the promotion at any time.
• Prices as marked.
• All products featured in the Sale are subject to availability.
• All Sale product purchases are final sale and are unable to be returned unless faulty.
• Offer cannot be extended outside the promotional period.
• Offer cannot be combined with other offers, promotions or codes and is not applicable to past orders.
• Due to high demand, we cannot guarantee stock availability during the offer period.
• Offers are not redeemable for cash and cannot be used to purchase gift cards.
• *Exclusions apply.
• During sale period, please allow for longer dispatch and delivery times.

12% OFF STUDENT DISCOUNT (IN STORE ONLY)

• To redeem this offer, you must be a student and verify your student status at checkout. Valid forms of ID include: A valid student ID card or wearing a school uniform .
• Offer valid instore at By Charlotte boutiques.
• Discount cannot be applied after a purchase has been made and confirmed.
• Applies to all instore purchases when you show your ID, no minimum spend.
• The offer is valid on full priced items only and excludes gift cards and vouchers, gift wrapping and sale items and the In Bloom Collection here.
• The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
• The offer is non-transferable, non-exchangeable and no cash alternative is offered.
• By Charlotte reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

15% BIRTHDAY DISCOUNT CODE

• To redeem this offer, you must subscribe to the By Charlotte newsletter and enter your birth date.
• Offer is valid for 30 days from the date of issue. Enter your unique code at checkout to receive a discount on full priced styles. 
• Offer excludes gift wrapping, gift vouchers and gift cards. The offer is valid on full-priced items only.
• Offer available online at bycharlotte.com.au only. Can be honoured in-store.
• Your code will be emailed to you 3 weeks before your birthday and is valid for 30 day from date of issue. 
• Your unique code cannot be applied retrospectively to any orders made prior and cannot be redeemed for cash or used in conjunction with any other offer. 
• By Charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services.