Please view Holiday Trading Hours here

Monday to Wednesday - 9am to 5:30pm

Thursday - 9am to 9pm

Friday - 9am to 5:30pm

Saturday - 9am to 5:30pm

Sunday - 10am to 4pm

How to get to By Charlotte Robina Boutique

On Foot 

The By Charlotte Robina boutique is located on the Ground Floor of Robina Town Centre. Enter through the main centre entrances and follow the signs towards shop 4077. The boutique’s blush pink frontage is easy to spot.

By Public Transport

For jewellery stores in Robina Town Centre, including the By Charlotte boutique, Queensland Rail’s Robina station is located around 800 metres from Robina Town Centre, which is also serviced by plenty of bus routes. Bus stops are conveniently located next to Australia Post on Robina Town Centre Drive. To find specific times and train and bus details, plan your trip.

By Car

Guests of our Robina jewellery store will have access to over 6800 parking spots on site at the centre, with free parking for the first 3 hours. There is car access from the Pacific Highway, Robina Parkway, and Christine Avenue. If travelling from Brisbane going southbound, take either exit 79 or 82 on the Pacific Highway, then follow the signs to Robina Town Centre.

What services are offered at By Charlotte Robina Boutique?

Our jewellery store in Robina is a space to explore and enjoy. Guests can browse our collections in heavenly space, making it a true By Charlotte destination. Services include personal styling sessions, locket personalisation service, signature gift wrapping service and ear piercing (by appointment).

Is the full By Charlotte range available instore?

Yes, you’ll find the full By Charlotte range available in our jewellery store, Robina. You can enjoy our iconic lotus designs alongside the full new season collections.

Is there nearby parking?

Yes, the centre offers 6,800 free car parking spaces, making parking simple and stress-free. For the closest access to By Charlotte, we recommend parking near the David Jones entrance on the ground level, then once inside, follow the centre signage or directory to Shop 4077. Both outdoor and undercover parking is available, including accessible bays.

Is the store wheelchair accessible?

Yes, all jewellery stores in Robina Town Centre are fully wheelchair accessible, with lifts, ramps, wide aisles and accessible restrooms throughout the centre. The By Charlotte boutique itself has been designed with accessibility in mind, ensuring all guests can move around comfortably and enjoy the full in-store experience. Accessible parking bays are available close to key entrances.

Do I need to make an appointment?

No, appointments aren’t necessary to visit our Robina jewellery store. Walk-ins are always welcome. If you’d like to take advantage of our in-house piercing studio, bookings are required. You can book here.

Can I return stock to the store?

Yes, you can return items purchased from a By Charlotte boutique or kiosk to our jewellery store in Robina, provided they comply with our returns policy. Online purchases have a separate returns process, and returns must be requested and made via our online returns portal. Our team is always happy to guide you through this process.