Hi Sally, thank you for letting us know, and I’m really sorry to hear that the earring backings didn’t fit the pieces you were hoping to use them with. I completely understand how frustrating that would be, especially after purchasing multiple pairs.
I’ve reached out to you via email so we can sort this out for you as quickly as possible and find the best way to help. We’re really keen to resolve this and make things right for you, so we look forward to hearing back from you soon.