Promotional Policies

EMPORIUM FAMILY & FRIENDS SHOPPING NIGHT 
Terms and Conditions 

• The By Charlotte Emporium VIP Shopping Night offer ("Promotion") is available exclusively at the By Charlotte Emporium Boutique on Thursday, 15 October 2026 between 6:00pm and 8:00pm AEDT ("Promotion Period"). 
• Under this Promotion, registered event attendees will receive 10% off eligible full-priced purchases made during the Promotion Period. 
• The Promotion is available only during the Promotion Period and cannot be redeemed before or after the event. 
• The Promotion applies to full-priced merchandise only and excludes gift cards, charity items and any other items designated by By Charlotte from time to time. 
• The Promotion is not transferable, exchangeable or redeemable for cash, credit or any other benefit. 
• Gift cards cannot be purchased using the 10% discount. Existing gift cards and vouchers may be used as a payment method in conjunction with the Promotion. 
• One complimentary gift bag is available per transaction for RSVD’d guests, while stocks last. Gift bags are available to purchasing customers who RSVP’d only and are strictly limited in quantity. Gift bag contents may vary and cannot be exchanged, transferred or redeemed for cash. 
• Complimentary tarot card readings are offered during the event on a first-come, first-served basis and are subject to availability. By Charlotte does not guarantee that all attendees will receive a tarot card reading. 
• Attendance at the event is subject to registration, venue capacity and applicable venue requirements. By Charlotte reserves the right to refuse entry or remove any person whose behaviour is deemed unsafe, inappropriate or disruptive. 
• To the extent permitted by law, By Charlotte reserves the right to modify, suspend or cancel the Promotion or event at any time without prior notice. 
• Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right or remedy conferred on consumers by the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other applicable law that cannot be excluded, restricted or modified by agreement. 
• By attending the event and participating in the Promotion, customers agree to be bound by these Terms and Conditions. 

AFFILIATE DISCOUNTS (ONLINE ONLY)

• Enter applicable code at checkout to receive the discount off your next full price order.
• Offer is available for a limited time only.
• By Charlotte reserves the right to vary, amend or withdraw the promotion at any time.
• Offer cannot be combined with other offers, promotions or codes (i.e. other discounts and/or sales) and is not applicable to past orders. 
• By Charlotte reserves the right to modify the terms and conditions at any time to comply with legal requirements or reflect changes to our services.
• The offer is available online at bycharlotte.com.au. Excludes solid gold jewellery and gift cards.

Available online only.

12% OFF STUDENT DISCOUNT (IN STORE ONLY)

• To redeem this offer, you must be a student and verify your student status at checkout. Valid forms of ID include: A valid student ID card or wearing a school uniform .
• Offer valid instore at By Charlotte boutiques.
• Discount cannot be applied after a purchase has been made and confirmed.
• Applies to all instore purchases when you show your ID, no minimum spend.
• The offer is valid on full priced items only and excludes gift cards and vouchers, gift wrapping and sale items and the In Bloom Collection here.
• The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
• The offer is non-transferable, non-exchangeable and no cash alternative is offered.
• By Charlotte reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

10% OFF YOUR FIRST PURCHASE 

• To redeem this offer, you must subscribe to the By Charlotte newsletter at bycharlotte.com.au.
• Enter your unique code at checkout to receive a discount.
• This code applies only to first-time orders. No minimum spend.
• The offer is valid on full priced items only and excludes gift cards, sale items and the made to order engagement rings and wedding bands.
• This code is valid for 14 days from the date of issue. 
• Your unique code cannot be applied retrospectively to any orders made prior and cannot be redeemed for cash or used in conjunction with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards). 
• The promo code may only be used once per person.
• The offer is non-transferable, non-exchangeable and no cash alternative is offered.
• If you choose to refund or return your order, the offer will not be valid on your return or next purchase.
• By Charlotte reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

15% BIRTHDAY DISCOUNT CODE

• To redeem this offer, you must subscribe to the By Charlotte newsletter and enter your birth date.
• Offer is valid for 30 days from the date of issue. Enter your unique code at checkout to receive a discount on full priced styles. 
• Offer excludes gift wrapping, gift vouchers, gift cards, made-to-order engagement rings and wedding bands. The offer is valid on full-priced items only.
• Offer available online at bycharlotte.com.au only. Can be honoured in-store.
• Your code will be emailed to you 3 weeks before your birthday and is valid for 30 day from date of issue. 
• Your unique code cannot be applied retrospectively to any orders made prior and cannot be redeemed for cash or used in conjunction with any other offer. 
• By Charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services.