Promotional Policies

10% OFF YOUR FIRST PURCHASE 

• To redeem this offer, you must subscribe to the by charlotte newsletter then enter the emailed promo code at checkout when placing your first order at bycharlotte.com.au.
• Discount cannot be applied after order has been placed and confirmed.
• The offer will expire once you have placed your first online order and applies only to first time orders with no minimum spend.
• The offer is valid on full priced items only and excludes gift cards, sale items and the In Bloom Collection here. The promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
• The offer is non-transferable, non-exchangeable and no cash alternative is offered.
• If you choose to refund or return your order, the offer will not be valid on your return or next purchase.
• by charlotte reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

15% OFF STUDENT DISCOUNT (IN STORE ONLY)

• To redeem this offer, you must be a student and verify your student status at checkout. Valid forms of ID include: A valid student ID card or wearing a school uniform .
• Offer valid instore at the by charlotte Sydney Flagship Boutique only.
• Discount cannot be applied after a purchase has been made and confirmed.
• Applies to all instore purchases when you show your ID, no minimum spend.
• The offer is valid on full priced items only and excludes gift cards and vouchers, gift wrapping and sale items and the In Bloom Collection here.
• The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
• The offer is non-transferable, non-exchangeable and no cash alternative is offered.
• by charlotte reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

by charlotte's $1000 GIFT CARD GIVEAWAY

• This giveaway is exclusively for individuals who subscribe with their email address and mobile phone number.
• The giveaway will run from Monday 7th October to Thursday 21st November at midnight AEST. 
• One lucky winner will receive a $1000 gift card to be used at by charlotte’s online store and in by charlotte boutiques only. The prize is as stated; no cash or alternative prizes will be offered.
• To enter, participants must subscribe by providing a valid email address and mobile phone number. By entering, participants consent to receive updates and marketing communications from by charlotte.
• Participants' right to privacy is respected in accordance with the Privacy Act 1988. Any personal information collected will be securely stored and used solely for the purpose of this giveaway and future marketing campaigns.
• This giveaway is open to residents of Australia, aged 18 years or older. Employees of by charlotte and their immediate families are not eligible to enter.
• The winner will be randomly selected from all eligible entries received during the competition period. The winner will be notified via the provided email address and/or mobile number. 
• By entering this giveaway, participants agree to abide by these terms and conditions.
• Good luck, and thank you for being a part of the by charlotte community!

SILENT SALE

• Offer is valid from Wednesday 16th October 2024. Limited time only. Until stocks last.
• Prices as marked.
• Offer is valid for selected styles only. 
• Offer is valid for all items on this page: https://bycharlotte.com.au/collections/sale only. Online only. 
• All sale purchases are not eligible for return or exchange and the standard returns policy applies in the case that the item is deemed as faulty.
• Offer cannot be redeemed against a prior purchase or redeemed for cash and cannot be used in conjunction with any other offer (including the welcome 10% off offer). 
• by charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services.