Promotional Policies

10% OFF YOUR FIRST PURCHASE 

• To redeem this offer, you must subscribe to the by charlotte newsletter. The promotional code will be emailed to you upon subscription and must be entered at checkout when placing your first order at bycharlotte.com.au.
• The discount applies exclusively to first-time orders with no minimum spend required.
• This code is valid for 14 days from the date of issue.
• The offer is valid on full-priced items only and excludes gift cards.
• The promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
• The offer is non-transferable, non-exchangeable, and cannot be redeemed for cash.
• The discount cannot be applied after the order has been placed and confirmed.
• If you choose to refund or return your order, the offer will not be valid on any subsequent purchase.
• By Charlotte reserves the right, at its sole discretion, to revoke, suspend, cancel, or amend the offer and these terms and conditions at any time and without notice.

By using the welcome code, you agree to these Terms and Conditions. For any further queries, please contact our customer care team.

15% OFF STUDENT DISCOUNT (IN STORE ONLY)

• To redeem this offer, you must be a student and verify your student status at checkout. Valid forms of ID include: A valid student ID card or wearing a school uniform .
• Offer valid instore at the by charlotte Sydney Flagship Boutique only.
• Discount cannot be applied after a purchase has been made and confirmed.
• Applies to all instore purchases when you show your ID, no minimum spend.
• The offer is valid on full priced items only and excludes gift cards and vouchers, gift wrapping and sale items and the In Bloom Collection here.
• The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
• The offer is non-transferable, non-exchangeable and no cash alternative is offered.
• by charlotte reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

PINK FRIDAY UP TO 30% OFF*.

• Offer is valid from 7am AEST 22nd November 2024 for a limited time or until stocks last. Any orders placed outside of this period will not qualify for the sale discounts or promotions.
• Prices as marked.
• The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon.
• The offer is not redeemable for cash, cannot be redeemed against a prior purchase and cannot be exchanged for another product.
• Offer available instore and online at bycharlotte.com.au only.
• by charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services. Any changes will be effective immediately upon posting on bycharlotte.com.au.

*Exclusions apply.

During sale period please allow for longer dispatch and delivery times.

PINK FRIDAY SHOP & WIN

• This giveaway is exclusively for individuals who make a purchase during the Pink Friday promotional period.
• The giveaway will run from Thursday, 21st November to Monday, 2nd December at midnight AEDT.
• One lucky winner will receive a $2000 by charlotte gift card, redeemable online or at by charlotte boutiques only.
• The prize is as stated and cannot be exchanged for cash or alternative prizes.
• To enter, participants must make a purchase during the promotional period.
• By entering, participants consent to receive marketing communications from by charlotte.
• Participants' right to privacy is protected under the Privacy Act 1988. Personal information collected will be securely stored and used solely for this giveaway and future marketing campaigns.
• This giveaway is open to Australian residents aged 18 and over.
• Employees of by charlotte and their immediate families are not eligible to enter.
• The winner will be randomly selected from all eligible entries received during the competition period.
• The winner will be notified via the provided email and/or phone number.
• By participating, entrants agree to these terms and conditions.

PINK FRIDAY 40% OFF* KINDRED BIRTHSTONE RINGS 48 HOURS ONLY

• Offer is valid from 9am AEST Friday 29nd November 2024 for 48hours only or until stocks last. Any orders placed outside of this period will not qualify for the sale discounts or promotions.
• Prices as marked.
• The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon.
• The offer is not redeemable for cash, cannot be redeemed against a prior purchase and cannot be exchanged for another product.
• Offer available instore and online at https://bycharlotte.com.au/collections/birthstone-rings only.
• by charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services. Any changes will be effective immediately upon posting on bycharlotte.com.au.

 During sale period please allow for longer dispatch and delivery times.

PINK FRIDAY 40% OFF* ZODIAC JEWELLERY 48 HOURS ONLY

• Offer is valid from 9am AEST Sunday 1st December 2024 for 48 hours only or until stocks last. Any orders placed outside of this period will not qualify for the sale discounts or promotions.
• Prices as marked.
• The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon.
• The offer is not redeemable for cash, cannot be redeemed against a prior purchase and cannot be exchanged for another product.
• Offer available instore and online at https://bycharlotte.com.au/collections/zodiac-jewellery only.
• by charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services. Any changes will be effective immediately upon posting on bycharlotte.com.au.

 During sale period please allow for longer dispatch and delivery times.

CYBER MONDAY VAULT

• 'The Vault: Archive Sale' offer is valid from 1st December 2024 until 9am AEST 3rd December AEST. While stocks last.
• Prices as marked.
• Offer is valid for items only on this page https://bycharlotte.com.au/collections/upto-50-off-sale Online only.
• All products featured in the Cyber Monday Vault are subject to availability.
• All sale purchases are not eligible for return or exchange and the standard returns policy applies in the case that the item is deemed as faulty.
• Offer cannot be redeemed against a prior purchase or redeemed for cash and cannot be used in conjunction with any other offer (including the welcome 10% off offer).
• by charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services.
• During sale period please allow for longer dispatch and delivery

FREE LIMITED EDITION HOLIDAY GIFT WRAPPING WITH PURCHASES OVER AU$250. 

Enjoy our FREE Limited Edition Holiday Gift Wrapping with purchases of AU$250 or more! Available exclusively at all by charlotte boutiques and on bycharlotte.com, while stocks last.

Terms & Conditions:

• This offer begins on 3rd December 2024 and is available for a limited time only, subject to availability. Supplies may vary between boutiques based on demand.
• A minimum purchase of AU$250 in a single transaction is required to qualify for the gift wrapping offer.
• The GWP is limited to one per customer.
• This offer is valid only during the promotional period and cannot be applied to prior purchases.
• The promotion is not transferable, redeemable for cash, or exchangeable for other alternatives.
• The offer is subject to By Charlotte's standard terms and conditions.

A GIFT FOR YOUR TERMS AND CONDITIONS

• This offer is valid from Thursday 5th – Thursday 19th December 2024.
• Enter your unique code at checkout to receive $50 off your next order.
• A minimum spend of $250 applies to qualify for this discount.
• This offer is valid on full-priced items only and excludes: signature lotus styles, 14k gold styles, gift vouchers, gift cards, personalisation fee, complimentary products and sale items.
• The offer is available online at bycharlotte.com.au.
• The unique code cannot be applied retrospectively to orders made before the promotional period.
• This code cannot be redeemed for cash and cannot be used in conjunction with any other offers or discounts.
• by charlotte reserves the right to modify the terms and conditions at any time to comply with legal requirements or reflect changes to our services.