Promotional Policies

YOUR $50 LONG WEEKEND TREAT

 Eligibility:

• Offer available to customers who spend a minimum of $250 in a single transaction. 
• Promotion valid for purchases made both instore and online at By Charlotte. 

Offer Value & Use:

• Eligible customers will receive a unique $50 By Charlotte discount code.
• Strictly limited to one code per customer for the duration of the promotion, regardless of the number of qualifying transactions or orders placed.
• This offer is applicable to the product found at https://bycharlotte.com.au

Validity Period:

• This discount code is valid from Thursday 2nd Apr 2026 until 11:59PM AEST Monday 6th Apr 2026.
• Unused codes after expiry will be forfeited and cannot be extended, refunded, or transferred. 

Exclusions:

• This code cannot be used to purchase gift cards, e-gift cards.

General Conditions:

• Offer is non-transferable and not redeemable for cash or credit.
• Offer cannot be used in conjunction with any other promotions, codes or offers. 
• The discount cannot be applied after the order has been placed and confirmed.
• If you choose to refund or return your order, the offer will not be valid on any subsequent purchase.
• By Charlotte reserves the right to modify, withdraw, or cancel this promotion at any time without prior notice.
• Standard By Charlotte Terms and Conditions apply. 

10% OFF YOUR FIRST PURCHASE 

• To redeem this offer, you must subscribe to the By Charlotte newsletter. The promotional code will be emailed to you upon subscription and must be entered at checkout when placing your first order at bycharlotte.com.au.
• The discount applies exclusively to first-time orders with no minimum spend required.
• This code is valid for 14 days from the date of issue.
• The offer is valid on full-priced items only and excludes gift cards.
• The promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
• The offer is non-transferable, non-exchangeable, and cannot be redeemed for cash.
• The discount cannot be applied after the order has been placed and confirmed.
• If you choose to refund or return your order, the offer will not be valid on any subsequent purchase.
• By Charlotte reserves the right, at its sole discretion, to revoke, suspend, cancel, or amend the offer and these terms and conditions at any time and without notice.

By using the welcome code, you agree to these Terms and Conditions. For any further queries, please contact our customer care team.

15% OFF STUDENT DISCOUNT (IN STORE ONLY)

• To redeem this offer, you must be a student and verify your student status at checkout. Valid forms of ID include: A valid student ID card or wearing a school uniform .
• Offer valid instore at By Charlotte boutiques.
• Discount cannot be applied after a purchase has been made and confirmed.
• Applies to all instore purchases when you show your ID, no minimum spend.
• The offer is valid on full priced items only and excludes gift cards and vouchers, gift wrapping and sale items and the In Bloom Collection here.
• The offer cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
• The offer is non-transferable, non-exchangeable and no cash alternative is offered.
• By Charlotte reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

15% BIRTHDAY DISCOUNT CODE

• To redeem this offer, you must subscribe to the By Charlotte newsletter and enter your birth date.
• Offer is valid for 30 days from the date of issue. Enter your unique code at checkout to receive a discount on full priced styles. 
• Offer excludes gift wrapping, gift vouchers and gift cards. The offer is valid on full-priced items only.
• Offer available online at bycharlotte.com.au only. Can be honoured in-store.
• Your code will be emailed to you 3 weeks before your birthday and is valid for 30 day from date of issue. 
• Your unique code cannot be applied retrospectively to any orders made prior and cannot be redeemed for cash or used in conjunction with any other offer. 
• By Charlotte reserves the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services.