18k Gold Vermeil 21" Signature Chain Necklace

Please allow an additional 3-5 business days for your order to be processed during or after sale and promotional periods.

Shipping Rates

Australia:
• Free Standard Shipping on all AU orders
• Free Express Shipping on all AU orders over $200
• $8 AUD flat rate for Express Shipping on all AU orders under $200 AU.
• Same Day Shipping available for Sydney Metro. For more information on rates and suburbs, click here.

To see our full shipping policy for NZ and International orders, please click here.

By Charlotte accepts returns within 60 days of purchase. We do not accept returns on the following:

• Pierced earring styles for hygiene reasons.
• Items purchased on sale or with a promo code (excluding newsletter signup).
• Items must be returned in their original condition, undamaged, unworn and properly secured in the By Charlotte box provided.
• All sale purchases are FINAL SALE and are not valid for refund, credit note, or exchange returns unless deemed faulty.

For more information, please read our full Return Policy here

Standard Packaging – Free

Your order will be delivered in an eco-friendly by charlotte cotton drawstring bag. Jewellery will be packaged in our iconic pink by charlotte box, with a 100% cotton pink pouch and meaning card (if applicable to your purchase)

Gift Wrapping – $9.00 (Free with orders over $250)

Your order will be beautifully presented in our by charlotte gift box with limited edition holiday lotus tissue paper and sticker sheet. Jewellery will be packaged in our iconic pink by charlotte box, with a 100% cotton pink pouch and meaning card (if applicable to your purchase).

To find out more infortmation about our packaging and commitment to sustainability, click here.