18k Gold Vermeil Ocean Mist Hoops

Freshwater pearls

Freshwater pearls are delicate in nature and require special care to ensure they stay beautiful and last for years to come. Here are some tips on how to care for your pearl jewels.

Wearing Your Pearls

• Put on your pearls last and remove them first. This helps to minimise their contact with creams, oils, cosmetics, and hairspray, which can damage them over time.
• Avoid wearing your pearls if the string gets wet. A wet cord or string will stretch and damage the pearls.
• Do not wear your pearls in water. Exposure to water from swimming, showering, or washing dishes can damage the pearls' lustre and cause them to deteriorate.
• Pearls are also sensitive to body acids. Avoid wearing them during strenuous exercise or activities that cause excessive sweating.
• Store and wear your pearls with care, as they are soft and can easily become scratched. Avoid storing them with other jewellery items that may rub against them and cause damage.
• The best way to store pearls is in a soft, silky pouch or a jewellery box with separate compartments. This protects them from dust, sunlight, and other harmful elements.

Cleaning Your Pearls

• After wearing your pearls, wipe them with a soft cloth to remove any body oils or residue.
• Clean your pearls gently with a small amount of mild washing liquid and warm water. Avoid using harsh detergents or chemicals that can damage the pearls.
• Dry your pearls with a soft cloth and lay them flat on a towel to air dry. Avoid hanging them, as this can stretch the string and damage the pearls.
• Keep in mind that pearls should never be cleaned in an ultrasonic cleaner, as this can damage the delicate surface of the pearls.

18k gold vermeil

Our 18k gold vermeil (pronounced ver-may) is a high-quality
method of gold plating, whereby sterling silver is coated with a thick layer of
18k solid gold.

What to know about 18k gold vermeil jewellery

• Vermeil will naturally tarnish when exposed to environmental factors like air pollution, moisture and items that contain sulphur. However, it is possible to restore the shine of 18k gold vermeil jewellery, so long as the plating has not worn away.
• Contact with perfume and cosmetic products can damage 18k gold vermeil jewellery.

How to store 18k gold vermeil jewellery

• We suggest that you do not store your pieces in our gift boxes long term.
• Store in a safe, dry place—such as an anti-tarnish pouch or case—away from direct sunlight. This will help to protect your pieces when they are not being worn.
• Store it with the anti-tarnishing tab that came with your purchase to protect against moisture during storage.

How to clean 18k gold vermeil jewellery

• Proactive maintenance is crucial.
• To keep tarnish from setting in, clean your pieces regularly by gently buffing them with a soft, dry polishing cloth. Note that some polishing cloths can be abrasive, so ensure not to over-polish.

by charlotte accepts returns within 30 days of purchase. We do not accept returns on the following:

• Pierced earring styles for hygiene reasons.
• Items purchased on sale or with a promo code (excluding newsletter signup).
• Items must be returned in their original condition, undamaged, unworn and properly secured in the by charlotte box provided.
• All sale purchases are FINAL SALE and are not valid for refund, credit note, or exchange returns unless deemed faulty.

For more information, please read our full Return Policy here

During sale period please allow for longer dispatch and delivery times.

Shipping Rates

Australia:

Standard Shipping

• FREE on all AU orders over $150 AUD
• $8 AUD flat rate for AU orders under $150 AUD

Express Shipping

• FREE on all AU orders over $200 AUD
• $10 AUD flat rate for AU orders under $200 AUD

Same Day Shipping

• Same Day Shipping available for Sydney Metro. For more information on rates and suburbs, click here.

International:

• To see our full shipping policy for NZ and International orders, please click here.

Standard Packaging – Free

Your jewellery items will be delivered in an eco-friendly by charlotte cotton drawstring bag. Your jewellery will be packaged in our iconic pink by charlotte box. (if applicable to your purchase)

Gift Wrapping – $9.00

Your order will be beautifully presented in our by charlotte gift box and tissue paper. Jewellery will be packaged in our iconic pink by charlotte box.

Packaging may vary according to supply and promotional periods. All by charlotte orders are sent in bubble-wrapped satchels for the security of your pieces.

To find out more information about our packaging and commitment to sustainability, click here.