Sterling Silver Rectangular Lotus Locket Pendant

Celebrate your loved ones with our Silver Rectangular Lotus Locket Pendant, adorned with by charlotte's signature lotus motif. This timeless piece features a high polish finish and is adorned with a sparkling cubic zirconia in a claw setting. With a vertical hinge, this locket opens to reveal a cherished photo of your nearest and dearest that will be treasured for years to come.

Available in 18k gold vermeil and certified recycled sterling silver.

• Chain sold separately. Designed to be worn on our 18k gold vermeil and sterling silver chain necklaces.
• Pendant with rectangular edges: 18 x 12.5mm.
• Claw set with cubic zirconia.
• Can be customised using our Engraving Service. 
• Engraving is placed onthe back of the pendant. 
• All engraved orders are considered a final sale unless faulty. Please see our terms and conditions here.

Complimentary Printing Service Terms & Conditions

• Please note that this service is subject to availability and may be withdrawn without notice.
• No Changing Photo: Once you have selected and uploaded your photo, it cannot be changed. Please ensure that you have selected the correct photo before submitting your order.
• One photo per locket order.

Processing Time:

• If you opt into our complimentary printing service, please allow 48 – 72 business hours for your order to be processed. This processing time may be extended during peak periods. Excluding same day delivery orders. This will be processed and dispatched on the same day.
• Quality of Images: Please note that the cropping and quality of your images is done in-house and may vary. We will do our best to ensure that your photo looks beautiful in your locket necklace, but we cannot guarantee an exact match to your original photo.
• Colour of Photos: Photos will be printed in colour as supplied. However, please note that due to differences in computer monitors and printers, the colours may vary slightly from what you see on your screen.
• Printing Quality: Your image will be printed in colour on photo paper.

Inappropriate Photos:

• We reserve the right to cancel any order that contains inappropriate photos. Inappropriate photos include, but are not limited to, photos that are offensive, obscene, or infringe on the rights of others.
• By purchasing a Locket from our website, you agree to these terms and conditions. If you have any questions or concerns about these terms and conditions, please contact Customer Care at customercare@bycharlotte.com.au before making your purchase.

Your privacy:

• We are committed to protecting your privacy at by charlotte. Once an order is placed with an image attached, the image will be stored on a 3rd party platform until the image is printed and dispatched with your locket.
• Your image will then be securely deleted from our systems, with only one copy being stored with your order details and protected by encryption on our E-commerce Platform. Your image will not be used for any other purposes without your explicit consent.

To ensure that your jewels last as long as possible, we recommend you follow the below care information here.

Please allow an additional 3-5 business days for your order to be processed during or after sale and promotional periods.

Shipping Rates

Australia:

Standard Shipping

• FREE on all AU orders over $150 AUD
• $8 AUD flat rate for AU orders under $150 AUD

Express Shipping

• FREE on all AU orders over $200 AUD
• $10 AUD flat rate for AU orders under $200 AUD

Same Day Shipping

• Same Day Shipping available for Sydney Metro. For more information on rates and suburbs, click here.

International:

• To see our full shipping policy for NZ and International orders, please click here.
  

by charlotte accepts returns within 30 days of purchase. We do not accept returns on the following:

• Pierced earring styles for hygiene reasons.
• Items purchased on sale or with a promo code (excluding newsletter signup).
• Items must be returned in their original condition, undamaged, unworn and properly secured in the by charlotte box provided.
• All sale purchases are FINAL SALE and are not valid for refund, credit note, or exchange returns unless deemed faulty.

For more information, please read our full Return Policy here

Standard Packaging – Free

Your order will be delivered in an eco-friendly by charlotte cotton drawstring bag. Jewellery will be packaged in our iconic pink by charlotte box, with a 100% cotton pink pouch and meaning card (if applicable to your purchase)

Gift Wrapping – $9.00

Your order will be beautifully presented in our by charlotte gift box and tissue paper. Jewellery will be packaged in our iconic pink by charlotte box, with a 100% cotton pink pouch and meaning card (if applicable to your purchase).

To find out more information about our packaging and commitment to sustainability, click here.