BUY NOW, PAY LATER WITH AFTERPAY

To make shopping easier, By Charlotte offers the Afterpay payment option, so you can Shop Now, Wear Now and Pay Later, Interest Free.
Afterpay offers interest free payment plans for both your online & instore purchases.
You buy what you want today and pay it off in four equal and affordable, interest free fortnightly instalments.

1

Checkout

Choose Afterpay as your payment method at checkout.
Follow the prompts to create an Afterpay account.

2

Receive Your Jewels

Select your preferred delivery method at checkout.

3

Pay Later

4 equals payments will be debited from your nominated bank account every two weeks with nothing extra to pay when you pay on time.

WHERE DO YOU OFFER AFTERPAY?

We offer Afterpay to customers in Australia, New Zealand, United Kingdom & Canada.

WHO CAN USE AFTERPAY?

To use Afterpay you need to;


1. Be living in Australia, New Zealand, United Kingdom or Canada

2. Be at least 18 years old

3. Have a valid and verifiable email address and phone number

4. Be capable of entering into a legally binding contract

5. Have a verifiable and valid ID

I JUST SIGNED UP TO AFTERPAY, WHY DO I NEED TO PAY UPFRONT?

All new Afterpay customers are required to make their first payment at the time of purchase, which is only 25% off the total order cost.
For any order after the first order, your first payment will be deducted two weeks after your purchase. The full payment schedule will be provided to you at the time of purchase.

CAN I REFUND AN ORDER PLACED I PLACED USING AFTERPAY?

Yes, you can! If you have returned an order in its entirety and the full amount of the order is refunded, any upcoming payments will be cancelled out and any paid payments will be refunded back to the card you paid on.

If you are only partially refunding an order, read more information here

WHERE CAN I FIND MORE INFORMATION?

The Afterpay website offers a comprehensive FAQ's portal at www.afterpay.com.au/faqs

Can't find the answer you're looking for? You can talk to someone from our customer care team using any of the options below.

Call (02) 8030 7095
Monday - Friday, 9am-4pm (AEDT)

Live Chat
Monday - Friday, 9am-4pm (AEDT)

Email
customercare@bycharlotte.com.au